Who must observe a fare evader witnessed passing through emergency gates or jumping barriers?

• A. A security guard
• B. A supervisor
• C. A Station Agent (S/A) and/or Bart Personnel
• D. A customer service representative

Answer: (C)

The main idea is that frontline station staff are the ones assigned to handle fare compliance and incidents at access points. Station Agents and BART Personnel are the on-site individuals trained and authorized to observe someone who evades the fare by passing through emergency gates or jumping barriers. When this happens, they can intervene immediately, verify whether a fare was properly paid, follow the official procedures, and escalate to security or a supervisor if needed, while also documenting the incident for accountability. This ensures a consistent, safe, and properly recorded response, since those are the roles specifically designated to enforce fare rules and manage access-control situations in the station environment.