Which line of authority should you contact first in an emergency?

• A. Emergency services first, then contact supervisor.
• B. Your supervisor or the station supervisor, followed by emergency services if required.
• C. Fire department only.
• D. Security only.

Answer: (B)

In emergencies, you start by alerting the person in charge on site who can quickly assess the situation and activate the appropriate internal safety procedures. The station or on‑duty supervisor has the authority and training to judge what kind of help is needed and to coordinate with security, medical staff, facilities, and, if necessary, emergency services. This creates a clear, organized response and ensures responders receive accurate, prioritized information. If the supervisor determines that outside help is required, they will call emergency services and guide them to the scene. Calling emergency services first can bypass the on-site assessment and lead to delays or confusion, since the situation may still need triage and coordination. Relying on only one response unit (security or fire) misses other critical needs such as medical care or coordinated scene management.