When dialing 9-1-1 from a station's payphone, who will answer?

• A. BPS
• B. City dispatch
• C. SFPD
• D. Operator

Answer: (A)

Internal emergency lines in a police station are routed to the Bureau of Police Services, so 911 calls from a station payphone are answered by BPS. This setup ensures the call goes to trained personnel who can quickly verify the location and situation within the station and coordinate the right responders. Public 911 calls from civilians would typically route to city dispatch (the PSAP), while the station’s own payphone doesn’t go there directly. The responder you would get on the line is BPS, with the actual police response coming from SFPD if needed.