What action will the witness be asked to perform?

• A. Make a C.A. by B.P.S.
• B. Provide a statement to security
• C. Sign a complaint form
• D. File a refund request

Answer: (A)

Formal documentation of witness accounts is the action being expected. In this scenario, the witness is asked to make a C.A. through the B.P.S., which indicates a formal, agency-directed way to record what happened. This creates an official, verifiable document that becomes part of the investigation or incident file, handled through the proper unit (B.P.S.). This is the appropriate path because it ensures the information is collected in a standardized, auditable manner.

Providing a statement to security tends to be more immediate and informal, signing a complaint form is something the complainant would do to start action, and filing a refund request isn’t related to recording an incident or witness testimony. The emphasis here is on submitting an official record via the designated channel.